If your operating system is an earlier version, please update your device to a more recent OS before proceeding to the next step. On Apple devices, ensure you have iOS 10 (released September 2016) or later. On Android devices, ensure you have Android 4.4.4 (released July 2012) OS or later. How to determine which OS my Apple device is running. How to determine which OS my Android device is running. Hold down the CMD + R keys to refresh your Safari browser.įirst, confirm which Operating System (OS) your device has installed: Hold down the CTRL key and press F5 to refresh the browser window. If your Internet speed is stable but you are still experiencing issues with blank/white screens, read on for device-specific advice on how to resolve the issue. You don’t need a super-fast internet connection, but an internet speed of 5Mbit or more is recommended. Click the ‘Settings’ icon (top RHS of screen) > ‘Troubleshooting’ > ‘Run Test’. You can also run a speed test directly from our app. Can I watch Pzaz via Amazon TV Fire Stick?Ī blank or white screen is often the result of a slow internet connection.Do I have to purchase a box to Watch Pzaz?.How do I set up Pzaz on my Android IPTV box?.Can I use my existing IPTV box with Pzaz?.Does TeamViewer work on a Android TV or Box?.Why am I experiencing a freezing or jumping picture?.I receive an error message when entering my activation code.My activation code has not been accepted.Why haven’t I received my welcome email?.
What kind of Internet speeds do I need?.
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